Accessibility statement

Aalto University is committed to making its identity management system accessible, in accordance with the Finnish Act on the provision of digital services 306/2019.

This accessibility statement applies to user account activation and password reset with password.aalto.fi and access.aalto.fi and processes of requesting and accepting or denying requests with idm.aalto.fi websites. The statement does not apply to strong identification as it is provided by 3rd party and is not a part of Aalto University’s web services.

Website accessibility status

These websites are partly compliant with the Finnish Act on the provision of digital services 306/2019. The non-compliances are listed below.

Non-accessible content

The content discussed below is non-accessible, as it is not compliant with the Act on the provision of digital services 306/2019:

password.aalto.fi

• When using strong identification, the activation of Aalto user account is not fully usable with keyboard. (WCAG 2.1.1) Activating user account with weak identification is possible with keyboard.
• Contrasts of some texts and user interface elements are not sufficient. (WCAG 1.4.3, 1.4.11)
• Error messages are not clearly connected to the erroneous fields. (WCAG 3.3.1, 3.3.3) Error messages are provided at the bottom of the web page.
• After activation of the account some information disappears, if content is zoomed. (WCAG 1.4.10, 1.4.4)
• Some of the user interface elements look similar, even if they work differently. For example, it is difficult to tell apart input fields that are active or disabled. (WCAG 3.2.4).
• Marking current step in step indicator is implemented only with colour. (WCAG 1.4.1).
• The technical implementation of the website has some flaws that affect the use of screen reader:
  
  • The language of the website is not defined programmatically. (WCAG 3.1.1)
  • The keyboard focus moves directly to the first active input when loading a new page. (WCAG 1.3.2)
  • Not all images have good alternative texts. (WCAG 1.1.1)
  • There are flaws in programmatical marking of heading levels. (WCAG 1.3.1)
  • There are flaws in label implementation in the password reset process using weak identification. (WCAG 1.3.1)
  • Website uses tables as technical solution for layout purposes. (WCAG 1.3.1)

idm.aalto.fi

• Contrast of user input field borders is not sufficient. (WCAG 1.4.11)
• The implementation of date and time setting is not completely accessible. (WCAG 2.1.1, 1.3.1, 2.4.6, 3.3.2)
• Zooming web page leads to content overlap in some cases. (WCAG 1.4.10, 1.1.1, 1.3.1)
• Change in shopping cart or pending actions is communicated only by colour in top navigation. (WCAG 1.4.1). Expected actions are, however, presented accessibly on the front page of the service.
• The technical implementation of the website has some flaws that affect the use of screen reader:
  
  • The language of the website is defined to wrong language. (WCAG 3.1.1)
  • Tables and views containing tables have minor flaws that make understanding them more difficult when using screen reader. (WCAG 2.4.6, 1.3.1)
  • Page loading is communicated only visually. (WCAG 1.1.1)
  • Required fields are not technically well marked. (WCAG 1.3.1)
  • The skip link to main content leads past the main heading. (WCAG 1.3.2)
• Additionally, there are some minor programmatical flaws in certain views, such as using table for layout purposes (WCAG 1.3.1); using link when there is no need for a link (WCAG 3.2.4) and small overlap of text and pictures when using additional spacing. (WCAG 1.4.12)

Password.aalto.fi and idm.aalto.fi are provided by a third party and Aalto University has instructed the supplier to make accessibility corrections. The aim is to make the corrections to the new version of the websites during the first half of 2021.

Preparation of this accessibility statement

This statement was prepared on 23.9.2020.

The statement is based on a third-party assessment of whether the website meets the requirements of Directive (EU) 2016/2102.

The statement was last reviewed on 23.9.2020.

Feedback and content information

Did you notice an accessibility problem on our website? Let us know about it, and we will do our best to offer the information and content in an accessible format as soon as possible! You can contact us at servicedesk@aalto.fi.

Aalto University IT services is responsible for accessibility of the password.aalto.fi and idm.aalto.fi websites.

Enforcement procedure

If you notice accessibility issues on the website, first give feedback to the website administrator. Receiving a response may take 14 days. If you are not satisfied with the response or you receive no response within two weeks, you can provide feedback to the Regional State Administrative Agency for Southern Finland.

Supervisory authority’s contact details Regional State Administrative Agency for Southern Finland
Accessibility oversight unit
saavutettavuusvaatimukset.fi
saavutettavuus(at)avi.fi
telephone 0295 016 000 (exchange)